Client portal and admin console — Vuvo Labs' own system
Vuvo HQ
The portal and admin console we built to run Vuvo Labs itself: CRM, proposals, projects, invoices, support, outreach and content in one system.
The challenge
A small agency's work usually lives in many places: leads in one tool, proposals in documents, projects in chat, invoices in a spreadsheet and support in a shared inbox. Clients cannot see where their project stands, and staff re-type the same details at every step. We wanted one system for our own team and our clients, with each person seeing only what they should.
What we did
- A client portal where each organisation sees its own proposals, contracts, projects, deliverables, invoices and support requests, and nothing from any other organisation.
- An admin console for staff by role: CRM and a nine-stage client lifecycle, proposals and contracts with e-signature, project milestones and deliverable approvals, and billing with receipts and credit notes.
- Support with a request desk, saved replies and a knowledge base, plus an automation builder for routine hand-offs.
- Outreach and a content studio for the marketing side, with a consent and contactability check before anything is sent.
- Access rules enforced in the database with row-level security, so a mistake in the interface cannot expose another client's data.
Let's build what's next for your business.
Tell us what you're trying to achieve. We'll come back with a clear plan, timeline and price — no jargon, no pressure.